cuan cottage


...our cosy haven by the sea   


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Making a Reservation

To make a reservation a deposit of 100 is payable by cheque or bank transfer. The deposit must be received within 7 days of the reservation otherwise it will be re released.


Balance of payment must be paid 6 weeks prior to the holiday being taken.

Bookings within 6 weeks of arrival date are payable in full.

Arrivals and Departures

The house will be ready by 4pm, and the property must be vacated by 11am on day of departure. Details of how to get to the house and key collection details will be given following receipt of final balance.


The house should be left clean and tidy on departure and any damages must be reported and paid for prior to departure. If the property is left in a dirty or unacceptable condition this may result in an additional cleaning surcharge. All rubbish should be removed from the property and left in the rubbish bins provided at the back of the house.


We do accept dogs at an extra charge. However we do so on the understanding that owners will not under any circumstances allow their dogs onto the furniture or up the stairs. Dogs must never be left in the house unattended and all dog mess must be cleaned up from the garden.


Any damage or mess caused by dogs will be made good and paid for.



No smoking on premises.


All damages and losses will be charged in full.



The occupancy of the property should never exceed 5 people which includes children. We are unable to accept any hen or stag parties.


Vehicles and Personal Property

As well as cancellation insurance, guests are recommended to take out holiday insurance to cover loss or damage to personal effects.

Vehicles, accessories and contents are left at their owners' risk. The owners of Cuan Cottage will not be responsible for any loss or damage or any injury to persons not caused through the fault of the owners.

Restriction on Rental

We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property or exceeding the stated occupancy. In this case refund will be at the discretion of the owners.



If you wish to cancel a reservation for any reason we must be notified by telephone immediately. In the event of a cancellation all reasonable efforts will be made to re-let the house for that period, and if re-letting is achieved you will be reimbursed in full.  If we are unable to re-let, cancellation costs will be incurred as follows:

More than 6 weeks before booking commences your deposit will be forfeited.
Less than 6 weeks you will be liable to pay the full cost of rental.



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Cuan Cottage, Portaferry, County Down